Resurs 2

Terms and Policies

Terms of Purchase

Prices

Each product in our shop is stated with a price in Swedish kronor, SEK, including VAT. In the shopping cart, the total amount is stated, with fees, VAT and shipping included. The terms for payment are specified in the shopping cart depending on which payment method is chosen. CinemAfrica Film Festival reserves the right to invalidate an order in the event of misuse of discount codes.

Payment

Our two different payment methods are as follows:

  • Credit / Debit Card via Stripe.

The terms for payment are specified at the checkout by a third party, depending on which payment method has been specified.

Right of withdrawal

You have the right to cancel your purchase (withdrawal period) within 14 days from the day you received the item. The period for a canceled purchase applies from the day you receive the item. You have no right of withdrawal if the product is not in the same condition in which it was received, or if the packaging is not intact. When you have exercised your right of withdrawal, you are obliged to keep the product in the same condition as you received it in. The product must not be used, and if it is damaged or lost due to negligence, you lose the right to return the product.

Returns

Returns are made at your own expense and must be sent as a letter or package to CinemAfrica Film Festival's address:

Bergsunds strand 39, 117 38 Stockholm, Sweden

Refund

When exercising the right of withdrawal, we have an obligation to repay what you have paid for the product no later than within 30 days from the day we received the item.

Deliveries

You can collect your order at CinemAfricas office in Bergsunds Strand 39 117 38, Stockholm. Your delivery will then be free of charge.

You can also choose to get your order shipped through Postnord the first working day after your payment has been registered with us. Our deliveries are made current shipping fees. Your order will be sent no earlier than one working day and no later than seven working days after purchase. If you have not received your order 30 days after purchase, you have the right to contact us and cancel the item.

Privacy Policy

When you place an order in our shop, you provide your personal information. In connection with registration and ordering, you agree that we store and use your information in our business to fulfill the agreement with you.

When you become a member, buy a ticket or order products, CinemAfrica Film Festival may save the personal information you provide. This information can be name, address, social security number, telephone number, e-mail address and account number.

CinemAfrica Film Festival stores the information in systems that are protected by active security measures (for example passwords and firewalls).

CinemAfrica Film Festival never sells personal information to third parties.

Only the persons who need to process personal data for the said purposes have access to your personal data. All personal data is processed in accordance with current data protection laws (The General Data Protection Regulation).

Terms of membership

Among our products, we also offer an annual subscription to our membership. What is included in each subscription is stated when purchasing at checkout.

Each membership is valid for the year in which it is purchased unless otherwise stated. At the turn of each year, there is an opportunity to renew your membership. We never renew a membership automatically without your permission, but the renewal must be done manually on your initiative.

The membership is valid until the end of the year in the same year as it is purchased and cannot be terminated or revoked. We do not provide compensation for terminated membership.

You have a 14-day right of withdrawal on membership from the day the purchase went through.

You have the right to buy more than one membership. The membership is personal and belongs to the person whose name you wrote on the card.

CinemAfrica Film Festival reserves the right to register the information you have provided when registering for membership. As a member, you agree to receive part of our membership letter by email. You can unsubscribe from the membership letter at any time by following the instructions in the email or contact CinemAfrica Film Festival.

You as a member must contact us when changing contact information (such as changing name, address, email, telephone number).

Contact information

If you have questions about your information or what is included in this terms of purchase, want to change or delete your information, contact us on info@cinemafrica.se

Med stöd av

ForumCiv

Denna produktion har finansierats av SIDA genom ForumCiv. SIDA/ForumCiv delar inte nödvändigtvis de åsikter som här framförs. Ansvaret för innehållet är uteslutande producentens.

Region Stockholm

Stockholms Stad

Samarbetspartners